Here’s how to add a new account or profile in Outlook 2016. Is it an Exchange Online account that has been configured on the Outlook client?Īs for issue 2, the root cause might be different, to ensure you get dedicated assistance and avoid misunderstanding, I suggest you post a new thread in our forum. If you’re finding that Outlook 2016 is crashing or freezing every time you try to send mail or Outlook 2016 for Mac won’t send email, then the easiest solution is simply to create a second identical Outlook account and then delete the first one. To do it, please click Help- Check for Updates in Outlook for Mac.Ĥ.
What are the detailed versions for your Mac OS and the Outlook client version? Have you updated the Outlook client to the latest version? When does the Outlook for Mac crash, on starting up or using it?ģ.
Word on Windows 7 machine regularly opens the files as read only and requires renaming it to save any changes.įor the first issue, can you please confirm the following information?Ģ. Since there is no response from MS support, I will follow up this case for you.īased on your description, I understand you have two issues:Ģ.
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